Ordering and Paying

Ordering

The best way to order an item is through the “Contact Us” page on this website. Indicate which item or items you are interested in and quantity and please include your shipping address. Prices are exclusive of shipping and your address enables us to get you an accurate shipping quote along with expected arrival date.

Paying and Prices

All prices are in Canadian Dollars and exclusive of shipping charges. We accept payment with cheque, money order or our preferred method of eTransfer. Unfortunately, at this time we cannot accept credit card or PayPal payments.

Shipping and Returns

We have successfully shipped our product all over the world with no issues, including our largest and heaviest product all the way to Switzerland. We are proud of our track record and take great care to ensure that your product is packaged to withstand the rigours of the shipping process. If for any reason your product is received in a less than ideal condition, please contact us IMMEDIATELY as waiting impedes our ability to resolve any issues.

If you’re not happy with your product, you may return the item for a full refund, less shipping and handling costs within 15 days of receipt. Note that we require you to pay for the return shipping and ensure that the product reaches us in the same condition that it arrived at your location.